FirstTouch works with all HubSpot Hubs, including the Free CRM. You do not need an Enterprise or Pro subscription to get started. However, to use our HubSpot custom workflow card, you will need a plan that has access to the workflow builder.
FirstTouch is the HubSpot-native execution layer for LinkedIn outreach and tracking. Social actions run from the HubSpot workflow builder, every touch is logged and attributed on the contact timeline, and social engagement signals surface prospects who are already interacting with relevant content. Most other tools live in a separate app and depend on fragile syncs to get activity back into your CRM.
Yes. FirstTouch is built for account safety through our HubSpot native integration and strict data governance. We are SOC 2 certified and provide Human-in-the-Loop workflows, so reps approve drafts before anything goes out. We follow LinkedIn's limits and best practices, and the FirstTouch Safety Checklist (docs.firsttouch.com/Safety-Checklist) covers account health, daily limits, targeting, and agent hours. Step one is disconnecting any other LinkedIn automation tool before you start.
Yes, FirstTouch works with both free social profiles and Sales Nav licenses.
No, as long as you have HubSpot integrated, you don't need any third party tools to enrich social URLs, do research, find emails / mobile numbers, trigger actions, or log activity. We do offer the ability to upload CSVs if you'd prefer to upload target lists.
FirstTouch costs $99 per seat per month, and every seat includes 500 credits for enrichment and contact discovery. All plans include LinkedIn actions triggered from HubSpot workflows, social engagement signals, AI research and qualification agents, the Chrome extension, and full attribution inside HubSpot. Teams with 5 or more seats also get a dedicated account manager.
Yes. The FirstTouch MCP server (mcp.firsttouch.ai) connects AI agents such as Claude, ChatGPT, and Gemini to your FirstTouch account, so they can discover contacts, enrich profiles, and manage outreach flows with your approval. One customer connected a CustomGPT to their qualification process and generated 40% more qualified opportunities in a single quarter.
Yes. FirstTouch detects the people who like and comment on relevant LinkedIn posts, qualifies them against your ideal customer profile, and surfaces them in HubSpot so reps can reach out while interest is warm. FirstTouch identifies and qualifies engagement; it never likes, comments, or follows on your behalf.
You can sign up directly at app.firsttouch.ai/sign-up and connect your HubSpot portal in a few minutes, or book a demo for a guided walkthrough. Onboarding includes connecting LinkedIn, setting safe daily limits and agent hours, and installing the Chrome extension for your reps.
